You may have experience an error 0x8DE00005 while synchronizing your Hotmail account in Microsoft Office Outlook.

Task ‘example555@hotmail.com’ reported error (0x8DE00005) : This account does not have permission to synchronize your mail. To sign up to gain permission to synchronize with this account, please go to and join the notification list for this Windows Live Hotmail product. You will be notified when your account is enabled.

Actually the problem is caused by turning on HTTPS for Hotmail over the web and you may encounter the error, if you try to access Hotmail through programs like:

  • Outlook Hotmail Connector
  • Windows Live Mail
  • The Windows Live application for Windows Mobile and Nokia

This article will walk you through all the steps required turning off HTTS or SSL to fix this problem.
How To:

  1. First of all, close Microsoft Office Outlook and go to https://account.live.com/ManageSSL.
  2. Login with your Windows Live ID (Hotmail ID) and select Don’t use HTTPS automatically and click on Save to disable HTTPS for your Hotmail inbox, calendar, and contacts.
    Disable HTTS for Windows Live
    Once you disable this feature, all of your future connections to Hotmail will not be delivered over SSL.
  3. Now run Microsoft Office Outlook and sync your account.

Applies To:

  • Microsoft Office Outlook 2010
  • Microsoft Office Outlook 2007

6 responses to “FIX: Microsoft Office Outlook Error: 3202 0x8DE00005, occurred during Send/Receive Progress”

  1. Beks Avatar

    Thank you guys, I’ve had a similar problem while trying to set up outlook in a new version of MS Office 2010. I bought it from the manufacturer at http://buyoffice.microsoft.com/usa so I knew it shouldn’t be software issue but was quite baffled for about a week. your article has actually helped me a lot, now I know what the issue is.

  2. Ar-sen Avatar
  3. System32 Avatar

    thanks stupid microsoft why don’t they include SSL?!

  4. Erno Avatar

    Thanks, this was VERY helpfull.

  5. Steve K Avatar

    Ditto. What’s the use of having SSL option for msn connection if Outlook can’t/won’t even connect using a secured layer? Unless there’s somekind of security happening in the MAPI protocol that MS isn’t telling anyone… :-|

  6. Eric Avatar

    Interesting, but isn’t the result that without an https connection one’s e-mail is more susceptible to interception and hacking? If so, to what extent? Thanks in advance…. Eric

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